Introduction:In today's dynamic and interconnected business landscape, operational risk management has become a crucial aspect for organizations across various industries. Morocco, with its thriving economy and growing business ecosystem, is no exception. Effective operational risk management enables businesses to identify potential risks, minimize their impact, and enhance overall performance. This blog will explore the significance of operational risk management in Morocco and how M3T Consulting, a leading consultancy firm, can help businesses navigate these challenges and add value. Understanding Operational Risk Management:Operational risk refers to the potential losses arising from inadequate or failed internal processes, systems, or human factors. These risks can include fraud, system failures, regulatory compliance breaches, supply chain disruptions, and more. Operational risk management involves identifying, assessing, and mitigating these risks to protect an organization's reputation, financial stability, and long-term success. The Importance of Operational Risk Management in Morocco:As Morocco continues to attract both local and international investment, businesses face an array of operational risks. The country's unique socio-political landscape, economic fluctuations, evolving regulatory environment, and technological advancements all contribute to the complexity of managing operational risks. Moreover, with increasing customer expectations, businesses need to ensure uninterrupted service delivery, efficient operations, and safeguard against potential disruptions. How M3T Consulting Adds Value:M3T Consulting is a trusted partner for organizations in Morocco, providing expert guidance and support in operational risk management. Here's how M3T Consulting can add value: 1. Risk Assessment and Identification:M3T Consulting employs a comprehensive approach to assess and identify operational risks tailored to each client's specific industry and organizational context. Their experienced consultants conduct thorough risk assessments, utilizing industry best practices, to identify potential vulnerabilities and areas of improvement. 2. Mitigation Strategies and Controls:After identifying operational risks, M3T Consulting works closely with businesses to develop robust mitigation strategies and implement effective controls. They assist in designing and implementing risk management frameworks, policies, and procedures to address identified risks, ensuring proactive risk management becomes an integral part of the organization's culture. 3. Training and Awareness Programs:M3T Consulting understands that effective risk management requires a well-informed and educated workforce. They offer specialized training programs, workshops, and awareness campaigns to equip employees with the necessary knowledge and skills to identify, assess, and manage operational risks. By fostering risk-awareness within the organization, businesses can enhance their risk mitigation efforts. 4. Regulatory Compliance Support:Keeping up with the evolving regulatory landscape can be challenging for businesses in Morocco. M3T Consulting provides expert guidance on compliance requirements, helping organizations navigate complex regulatory frameworks and ensuring they adhere to industry-specific regulations. By doing so, businesses can minimize regulatory risks and maintain their reputation and credibility. 5. Continuous Monitoring and Improvement:Operational risk management is an ongoing process. M3T Consulting emphasizes the importance of continuous monitoring, evaluation, and improvement. They provide businesses with tools, technologies, and metrics to track and measure risk exposure, enabling proactive decision-making and mitigating potential risks before they escalate. Conclusion:In today's business environment, operational risk management is no longer an option but a necessity. Organizations in Morocco must proactively identify, assess, and mitigate operational risks to ensure long-term success. M3T Consulting's expertise, experience, and comprehensive approach to operational risk management can add significant value to businesses across various sectors. By partnering with M3T Consulting, organizations can strengthen their risk management capabilities, enhance operational resilience, and achieve sustainable growth in the dynamic Moroccan market.

Contents 1 Abstract.. 4 2 Introduction.. 4 3 Objective: 5 4 Plan of the paper: 5 5 Chapter 1: Risk History and definitions. 5 5.1 Introduction: 5 5.2 Section I: Risk Management History: 6 5.3 Section 2: Definitions of Risk Management: 7 5.3.1 Market Risk: 8 5.3.2 Credit Risk. 8 5.3.3 Liquidity Risk: 8 5.3.4 Operational Risk: 9 6 Chapter 2: Evolvement of Risk Management: Basel I, II and III. 10 6.1 Introduction: 10 6.2 Section I: Basel I and its shortcomings: 11 6.3 Section 2: Basel II 12 6.4 Section 3: Basel III 13 6.4.1 Summary OF changes. 13 7 Chapter 3: Risk in Islamic Finance Institutions. 14 7.1 Introduction: 14 7.2 Section 1: Islamic Finance Institutions are unique. 16 7.3 Section 2: Types of Risks in the IFIs: 17 8 Chapter 4: Islamic Finance Products, Risks and the key challenges. 19 8.1 Introduction: 19 8.2 Section 1: Risks in Islamic Finance Products: 19 8.2.1 Risks in Musharakah Contracts: 21 8.2.2 Risks in Mudarabah contract: 22 8.2.3 Risks in Murabahah Contract: 24 8.2.4 Risks in Salam Contract: 24 8.2.5 Risks in Istisnaa Contract 25 8.2.6 Risks in Iajrah Contract: 26 8.3 Section 2: Challenges of Risk Management in Islamic Finance Products. 27 9 Chapter 5: Operational Risk in Islamic Finance Institutions. 28 9.1 Introduction: 28 9.2 Section 1: Operational Risk in Musharakah contract: 28 9.3 Section 2: Operational Risk in Mudarabah contract. 29 9.4 Section 3: Operational Risk in Murabahah contract. 29 9.5 Operational Risk in Salam contract. 30 9.6 Operational Risk in Istisnaa contract: 30 9.7 Operational Risk in Ijarah contract: 30 10 Conclusion.. 30 10.1 Findings. 30 10.2 Recommendations. 31 11 References. 33 1 Abstract As IFIs are growing extensively and expected to grow up to 15% in the coming years, it is primordial that all the industry stakeholders start to invest their efforts to develop the Risk Management disciplines. The IFSB and AAOIFI are not sparing any effort to guide and participate in shaping the IF Risk Management, however, they tend to be inspired by the existing frameworks historically developed for Conventional Banks. Islamic Finance contracts are very different in nature and in substance from conventional banks, thus, the conventional Risk Management cannot cater for their uniqueness. This paper tried to highlight uniqueness of risk aspects within the IF contracts, and focused on Operational Risk, which is in my opinion in the major risk for IFI. 2 Introduction Risk Management have evolved since its first appearance after the World War II. The Bank of International Settlement have tried to adapt to the changes in the Finance industry and issued 3 version of the Basel Guidelines on Capital Requirements (Basel I, II and III). These guidelines have identified Capital Requirements for Credit Risk, Market Risk and Operational Risk. They also issued Sound Practices for Risk Management for each type of Risk. With the venue of the Islamic Finance Industry in the 1960s, Risk Management tools had to adapt to the uniqueness of their products. IFSB and AOIIFI have invested huge efforts in developing Risk Management guidelines for IFIs. Scholars and Islamic Finance practitioners issued multitude of papers attempting to circle aspects of Risk in the Islamic Finance Contracts. They have demonstrated that Islamic Finance encompasses other types of Risk that are unknown to conventional Banks (Fiduciary Risk, Sharia non-compliance Risk, Commercial Displaced Risk, etc.) Many of those scholars have also found out that the IFIs are more exposed to Operational Risk than the conventional banks, mainly due to the complexity of the contracts and their execution. This research is an attempt to add some more light on Risks faced by Islamic Finance Institution with a special focus on Operational Risk. 3 Objective: Risk Management in IFIs tends to be complex and least understood by the business and even by the Risk Management practitioners, in this research I will attempt to define Risks in IFIs and clarify its specifications by demonstrating its uniqueness, especially in the Islamic Finance contracts, where each contract can encompass more than one type of Risk. I will also try to cover some more details of Operational Risk aspects in the IF contracts and demonstrate its importance and complexity during the lifecycle. That being discussed I will propose some actions that can enhance the Operational Risk Management within the IFIs. 4 Plan of the paper: In this paper, I will be defining Risk Management in general in Financial Institutions and its degree of evolvement especially in conventional banking, how Risk is different in Islamic Financial Institutions from conventional banks, their instruments and what are the key challenges. Then I will be discussing the Operational Risk Management in Islamic Finance Institutions and its specifications. 5 Chapter 1: Risk History and definitions 5.1 Introduction: Risk Management emerged after the World War II, and began to be studied in universities as a discipline with the two academic books ( Mehr and Hedges (1963) and Williams and Hems (1964)[1]. Risk Management was, for a long time, the ultimate tool for Insurance Industry aiming to mitigate Risks related to individuals and companies from losses incurred from accidents[2] After 1950s, and due to the increasing costs of insurance, various Risk Management activities were introduced to the business (e.g. business continuity, self-insurance). Derivatives were introduced after 1970s to mitigate the faced risks. Market, Credit, and Operational Risk Management tools were introduced to manage the emerging risks from the intensified activities with insurance and Finance industries (consequently after 1980s for Market and Credit and 1990s for Operational Risk)[3] The objective of a financial institution (or for any kind of business) is to maximize shareholders’ profits by adding value and best usage of available resources. Financial institutions, in particular, have to manage Risks to achieve the aforesaid objective. Risk is defined as a possible adverse, one or more, outcomes, it is unknown for its intrinsic volatility and unpredictability. Financial institutions face different types of Risks. Business Risks, which “arises from the nature of a firm’s business. It relates to factors affecting the product market. Financial risk arises from possible losses in financial markets due to movements in financial variables [4]”. Oldfield and Santomero classifies Risk in three types: risks that can be eliminated, those that can be transferred to others, and the risks that can be managed by the institution. [5]” Besides the above given definitions, Risk can also be defined as Financial Risk, i.e. Credit Risk and Market Risk, and non-Financial Risk, i.e., among others, Operational Risk, Legal Risk, Reputational Risk and Strategic Risk.[6] 5.2 Section I: Risk Management History: Risk Management historically was the main objective of the insurance industry. After the World War II, large companies started to mitigate their risks by introducing Self-Insurance techniques. It was largely applied to cover adverse financial impacts consequent of events of losses or Market volatility. After 1970s, Financial Risk Management emerges as a cornerstone for multitude of companies including banks. In Fact, Stock Market prices, exchange rates, commodity prices, were their main concerns. Table 1: Milestones in the History of Risk Management[7] In 1990s Risk Management took more momentum and became a high priority matter for corporates, Board of Director have now the responsibility of oversight and monitoring policies effected by the Board Audit and Risk Management Committees. Financial Institution, after 2000s are required to implement capital reserves for risks, especially after the major defaults and the Enron bankruptcy case. Basel II (2004) issued guidelines on more robust capital requirements on banks for Credit Risk, also introduced rules on managing Operational Risk. In 2010 Basel III came as a response to the 2008 subprime crisis, with more constraints on capital requirements and new Liquidity Risk Management guidelines. 5.3 Section 2: Definitions of Risk Management: According to Wikipedia, “Risk management is the identification, assessment, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events[8] or to maximize the realization of opportunities. Risk management’s objective is to assure uncertainty does not deflect the endeavor from the business goals.[9]” Financial Institutions face generally two types of Risk, Financial and Non-Financial[10] (Gleason 2000). Financial Risks are those due Market volatility (Market Risk), and those due customers’ defaults (Credit Risk). Non-Financial Risk includes, but not limited to, Operational Risk, Legal Risk, Reputational Risk, Regulatory Compliance Risk. 5.3.1 Market Risk: Market Risk is defined as the risk from adverse volatility of traded instruments and assets in a well-defined Market[11]. Market Risk can affect both banking and trading books. In the sense that it is originated from equity price risk, interest rate risk, currency risk, and commodity price risk. Market Risk is said systematic when it arises due to the general volatility of prices and overall changes in policies in the economy. When the price of a specific asset or instruments changes due to events inherent to it, it is categorized as unsystematic Risk. 5.3.2 Credit Risk “Credit risk is most simply defined as the potential that a bank borrower or counterparty will fail to meet its obligations in accordance with agreed terms. The goal of credit risk management is to maximize a bank's risk-adjusted rate of return by maintaining credit risk exposure within acceptable parameters. Banks need to manage the credit risk inherent in the entire portfolio as well as the risk in individual credits or transactions. Banks should also consider the relationships between credit risk and other risks. The effective management of credit risk is a critical component of a comprehensive approach to risk management and essential to the long-term success of any banking organization.”[12] Credit Risk is the risk that counterparty will fail to meet its obligations timely and fully in accordance with the agreed terms[13]. 5.3.3 Liquidity Risk: The Principles for Sound Liquidity Risk Management and Supervision[14] (BCBS 2008) defines Liquidity as “the ability of a bank to fund increases in assets and meet obligations as they come due, without incurring unacceptable losses.” Liquidity Risk arises then from adverse circumstances that hurdles a bank to normally operate and meet its liabilities when due. Funding Liquidity Risk occurs when banks are unable to secure funds at a reasonable cost from borrowing, Asset Liquidity Risk arises when banks face difficulties to generate liquidity from sale of assets.[15] 5.3.4 Operational Risk: The BCBS Principles for the Sound Management of Operational Risk defines Operational Risk as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events. This definition includes legal risk, but excludes strategic and reputational risk.[16] Operational Risk was for a long time out of the radar of the corporates and scholars, it was not quite understood. Power writes: “Operational risk was conceived as a composite term for a wide variety of organizational and behavioural risk issues which were traditionally excluded from formal definitions of market and credit risk. The explosion of operational risk discourse gave new structure and rationality to what had traditionally been regarded as a risk management residual and negatively described as non-financial risk.”[17] The Bank of international Settlements (BIS) have categorized Operational Risk into four causal categories[18]: · Process · Business Process (lack of proper due diligence, inadequate/problematic account reconciliation, etc.) · Business Risks (merger risk, new product risk, etc.) · Errors and Omissions (inadequate/problematic security, inadequate/problematic quality control, etc.) · Specific Liabilities (employee benefits, employer, directors and officers, etc.) · People · Employee Errors (general transaction errors, incorrect routing of transaction, etc.) · Human Resource Issues (employee unavailability, hiring/firing, etc.) · Personal Injury – Physical Injury (bodily injury, health and safety, etc.) Personal Injury – Non–Physical Injury (libel/defamation/slander, discrimination/harassment, etc.) · Wrongful Acts (fraud, trading misdeeds, etc.) · Information Technology · General Technology Problems (operational error – technology related, unauthorized use/misuse of technology, etc.) · Hardware (equipment failure, inadequate/unavailable hardware, etc.) · Security (hacking, firewall failure, external disruption, etc.) · Software (computer virus, programming bug, etc.) · Systems (system failures, system maintenance, etc.) · Telecommunications (telephone, fax, etc.) · External Events · Disasters (natural disasters, non–natural disasters, etc.) · External Misdeeds (external fraud, external money laundering, etc.) · Litigation/Regulation (capital control, regulatory change, legal change, etc.) · Relationships · Legal/Contractual (securities law violations, legal liabilities, etc.) · Negligence (gross negligence, general negligence, etc.) · Sales Discrimination (lending discrimination, client Discrimination, etc.) · Sales Related Issues (churning, sales misrepresentation, high pressure sales tactics, etc.) · Specific Omissions (failure to pay proper fees, failure to file proper report, etc.) Gene Alvares attempted a mapping exercise between the Causal Categories and Basel Risk Types (Alvares, Global Association of Risk Professionals GARP studies. 2002). Mapping illustration between the Basel Committee’s proposed operational risk event classification scheme and Zurich IC2 format. (Alvarez, 2002)[19] References Georges Dionne, Risk Management: History and Critique, March 2013 Harrington and Neihaus, 2013, Georges Dionne, Risk Management: History and Critique, March 2013 Jorion and Khoury 1996, reference cited by Tariqullah Khan Habib Ahmed: Risk Management: An Analysis Of Issues In Islamic Financial Industry, 2001, Islamic Development Bank, Islamic Research and Training Institute Oldfield and Santomero (1997), reference cited by Tariqullah Khan Habib Ahmed: Risk Management: An Analysis Of Issues In Islamic Financial Industry, 2001, , Islamic Development Bank, Islamic Research and Training Institute Tariqullah Khan Habib Ahmed: Risk Management: An Analysis Of Issues In Islamic Financial Industry, 2001, Islamic Development Bank, Islamic Research and Training Institute Hubbard, Douglas (2009). The Failure of Risk Management: Why It's Broken and How to Fix It. John Wiley & Sons. (Wikipedia) Antunes, Ricardo; Gonzalez, Vicente (3 March 2015). "A Production Model for Construction: A Theoretical Framework". Buildings. 5 (1): 209–228. doi:10.3390/buildings5010209. (Wikipedia) BCBS - Principles for the Management of Credit Risk - final document, September 2000 BCBS - Principles for Sound Liquidity Risk Management and Supervision - final document, September 2008 BCBS Principles for the Sound Management of Operational Risk, 2011 Power p. 103 Cited by Johannes Gaus aus Böblingen, The Risks of Financial Risk Management, Master-Thesis, Economics of Financial Institutions European Business School, Department Corporate Management & Economics, Zeppelin University Marinoiu Ana Maria, Bucharest University of Economics, Faculty of International Business and Economics, Operational Risk In International Business: Taxonomy And Assessment Methods, Federal Reserve Bulletin, September 2003, Capital Standards for Banks: The Evolving Basel Accord BCBS, Basel II: The New Basel Capital Accord - third consultative paper April 2003 and Revised international capital framework, June 2006 Basel III: international regulatory framework for banks Sean Kenny, To What Extent were the Limitations of the Previous Basel Accords (I & II) overlooked by Basel III?, Master programme in Economic History, Lund University, School of Economics and Management, June 2011 BCBS- Pillar 2 (Supervisory Review Process), the New Basel Capital Accord, Principal 2 Basel II, Tamer Bakiciol Nicolas Cojocaru-Durand DongxuLu, December 2008 BIS, BCSB, Basel III: international regulatory framework for banks Basel Committee on Banking Supervision, Basel III: International Framework for Liquidity Risk Measurement, Standards and Monitoring, Dec 10, Bank for International Settlements. http://wwww.basel-ii-risk.com/basel-iii-guide-to-the-changes/ Ahmad Alharbi, Development of the Islamic Banking System, Journal of Islamic Banking and Finance June 2015, Vol. 3, No. 1 Syed Ehsan Ullah Agha, RISK MANAGEMENT IN ISLAMIC FINANCE: AN ANALYSIS FROM OBJECTIVES OF SHARI’AH PERSPECTIVE, International Journal of Business, Economics and Law, Vol. 7, Issue 3 (Aug.) 2015 Specifics of Risk Management in Islamic Finance and Banking, with Emphasis on Bosnia and Herzegovina, E.Kozarević, M.Baraković Nurikić & N.Nuhanović, Bahar/Spring 2014, Volume 4, Issue 1, Çankırı Karatekin University, Journal of The Faculty of Economics, and Administrative Sciences. Ioannis Akkizidis and Sunil Kumar Khandelwal, Financial Risk Management for Islamic Banking and Finance, Palgrave Macmillan. Standing Committee for Economic and Commercial Cooperation of the Organization of Islamic Cooperation (COMCEC), Risk Management in Islamic Financial Instruments, COMCEC Coordination Office, September 2014. ISLAMIC FINANCIAL SERVICES BOARD, GUIDING PRINCIPLES OF RISK MANAGEMENT FOR INSTITUTIONS (OTHER THAN INSURANCE INSTITUTIONS) OFFERING ONLY ISLAMIC FINANCIAL SERVICES, December 2005. Nurhafiza Abdul Kader Malim PhD, Islamic Banking and Risk Management: Issues and Challenges, Journal of Islamic Banking and Finance Oct.- Dec. 2015. Hennie van Greuning Zamir Iqbal, Risk Analysis for Islamic Banks, THE WORLD BANK Washington, D.C., December 2008. Ahmad Mohamed Rahim, Operational Risks in Islamic Profit Sharing Contracts and Ways to Overcome Them, MSc in Islamic Finance, The Global University of Islamic Finance, October 2014 (http://www.inceif.org/research-bulletin/operational-risks-islamic-profit-sharing-contracts-ways-overcome/) [1] Georges Dionne, Risk Management: History and Critique, March 2013, p. 1 [2] Harrington and Neihaus, 2013, Georges Dionne, Risk Management: History and Critique, March 2013, p. 1 [3] Georges Dionne, Risk Management: History and Critique, March 2013, p. 1 [4] Jorion and Khoury 1996, p. 2, reference cited by Tariqullah Khan Habib Ahmed: Risk Management: An Analysis Of Issues In Islamic Financial Industry, 2001,p. 26, Islamic Development Bank, Islamic Research and Training Institute [5] Oldfield and Santomero (1997), reference cited by Tariqullah Khan Habib Ahmed: Risk Management: An Analysis Of Issues In Islamic Financial Industry, 2001,p. 27, Islamic Development Bank, Islamic Research and Training Institute [6] Tariqullah Khan Habib Ahmed: Risk Management: An Analysis Of Issues In Islamic Financial Industry, 2001,p. 28, Islamic Development Bank, Islamic Research and Training Institute [7] Georges Dionne, Risk Management: History and Critique, March 2013, p. 6 [8] Hubbard, Douglas (2009). The Failure of Risk Management: Why It's Broken and How to Fix It. John Wiley & Sons. p. 46. (Wikipedia) [9] Antunes, Ricardo; Gonzalez, Vicente (3 March 2015). "A Production Model for Construction: A Theoretical Framework". Buildings. 5 (1): 209–228. doi:10.3390/buildings5010209. (Wikipedia) [10] Tariqullah Khan Habib Ahmed: Risk Management: An Analysis of Issues in Islamic Financial Industry, 2001, p. 28, Islamic Development Bank, Islamic Research and Training Institute [11] Tariqullah Khan Habib Ahmed: Risk Management: An Analysis of Issues in Islamic Financial Industry, 2001, p. 28, Islamic Development Bank, Islamic Research and Training Institute [12] BCBS - Principles for the Management of Credit Risk - final document, September 2000 [13] Tariqullah Khan Habib Ahmed: Risk Management: An Analysis of Issues in Islamic Financial Industry, 2001, p. 29, Islamic Development Bank, Islamic Research and Training Institute [14] BCBS - Principles for Sound Liquidity Risk Management and Supervision - final document, September 2008 [15] Tariqullah Khan Habib Ahmed: Risk Management: An Analysis of Issues in Islamic Financial Industry, 2001, p. 29, Islamic Development Bank, Islamic Research and Training Institute [16] BCBS Principles for the Sound Management of Operational Risk, 2011, p. 3 [17] Power p. 103 Cited by Johannes Gaus aus Böblingen, The Risks of Financial Risk Management, Master-Thesis, Economics of Financial Institutions European Business School, Department Corporate Management & Economics, Zeppelin University, p. 38 [18] Marinoiu Ana Maria, Bucharest University of Economics, Faculty of International Business and Economics, Operational Risk In International Business: Taxonomy And Assessment Methods, P. 196 [19] Marinoiu Ana Maria, Bucharest University of Economics, Faculty of International Business and Economics, Operational Risk in International Business: Taxonomy and Assessment Methods, P. 197

Le risque op rationnel est un risque non financier qui peut avoir un impact n gatif sur la performance d'une organisation. Il peut être caus par une vari t de facteurs, tels que les erreurs humaines, les d faillances des systèmes, les catastrophes naturelles ou les actes de malveillance. Le secteur financier marocain est soumis à un cadre r glementaire strict en matière de gestion des risques, notamment le risque op rationnel. Ce cadre est bas sur les normes internationales d finies par le Comit de Bâle sur le contrôle bancaire (BCBS). Statistiques Selon une tude de Bank Al-Maghrib, le risque op rationnel repr sente environ 30 % du capital requis par les banques marocaines. Les principaux risques op rationnels auxquels sont expos es les banques marocaines sont les suivants : Les erreurs humaines (25 %) Les d faillances des systèmes (20 %) Les risques li s aux systèmes d'information (15 %) Les risques li s aux clients (10 %) Les risques li s aux produits (10 %) Évolutions Le management du risque op rationnel a connu un d veloppement significatif dans le secteur financier marocain au cours des dernières ann es. Cette volution est due à plusieurs facteurs, notamment : La mise en œuvre des normes internationales du BCBS La pression des investisseurs et des r gulateurs La prise de conscience croissante des risques op rationnels Perspectives Le management du risque op rationnel continuera à se d velopper dans le secteur financier marocain dans les ann es à venir. Cette volution sera port e par plusieurs facteurs, notamment : La digitalisation des activit s bancaires La complexification des produits et services financiers L' mergence de nouveaux risques op rationnels Recommandations Pour renforcer le management du risque op rationnel dans le secteur financier marocain, il est recommand de mettre en œuvre les mesures suivantes : D velopper une culture de la gestion des risques au sein des institutions financières Investir dans les technologies de l'information et de la communication Renforcer la coop ration entre les institutions financières et les r gulateurs Sources et liens Bank Al-Maghrib, "Rapport sur le risque op rationnel dans le secteur bancaire marocain" (2022) Comit de Bâle sur le contrôle bancaire, "Basel III: International framework for liquidity risk measurement, standards and monitoring" (2013) International Auditing and Assurance Standards Board (IAASB), "International Standards on Auditing (ISAs)" International Organization for Standardization (ISO), "ISO 31000:2018 Risk management - Guidelines" Conclusion Le management du risque op rationnel est une composante essentielle de la gestion d'une institution financière. Le secteur financier marocain a fait des progrès significatifs dans ce domaine, mais il reste encore des efforts à faire pour renforcer la culture de la gestion des risques et pour s'adapter aux nouveaux risques op rationnels.